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PRIVACY POLICY

1. Introduction

 

Welcome to SIKA. We value the trust you place in us when you shop on our website. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how SIKA ("we," "us," or "our") collects, uses, designates, and protects your information when you visit our website www.sikakids.com (the "Site") and purchase our products.

 

2. Information We Collect

 

We collect various types of information to provide you with the best shopping experience.

 

A. Personal Information

 

When you make a purchase, create an account, or sign up for our newsletter, we may collect:

  • Contact Details: Name, email address, phone number.

  • Shipping & Billing Address: To ensure your products reach you.

  • Payment Information: Credit card details or other payment information. (Note: We generally do not store full credit card numbers; these are processed securely by our third-party payment gateways).

 

B. Non-Personal Information

 

When you browse our Site, we automatically collect certain data:

  • Device Information: IP address, browser type, and operating system.

  • Usage Data: Pages viewed, time spent on the site, and referral sources.

 

3. How We Use Your Information

 

We use your data for the following purposes:

  • Order Fulfillment: To process transactions, ship your kids' wear, and update you on order status.

  • Customer Support: To respond to your inquiries or returns.

  • Marketing: To send you updates about new collections, sales, or exclusive offers (only if you have opted in).

  • Site Improvement: To analyze how our customers use the site so we can improve our layout and product offerings.

  • Security: To detect and prevent fraud.

 

4. Sharing Your Information

 

We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third parties solely to operate our business, such as:

  • Payment Processors: To securely process your payments.

  • Logistics Partners: Shipping companies required to deliver your orders.

  • Marketing Services: Tools used to send emails (you may unsubscribe at any time).

 

5. Cookies

 

We use cookies to enhance your experience (e.g., keeping items in your cart while you browse). You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

 

6. Data Security

 

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

7. Your Rights

 

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data ("Right to be Forgotten").

  • Opt-out of marketing communications.

To exercise these rights, please contact us at the email provided below.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

 

  • Email: info@sikakids.com

  • Phone: +201202750005

  • Address: 18 Al-lebeiny st. Al-haram. Giza. Egypt

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